Dutch Wholesaler Solves Birch Chew Toy Defects with Magaselect Intervention

A major Dutch wholesaler recently reported quality issues after receiving a 40-foot container of birch chew toys for small pets: some pieces showed cracks, and the size composition within individual bags was inconsistent. To address this, the Dutch company’s representative met with their supplier and the Magaselect Sourcing Team for a three-way discussion. Magaselect helped clearly communicate requirements regarding visual consistency, color matching, and packaging composition. Together, they finalized detailed DUPRO (During Production) and PSI (Pre-Shipment Inspection) checklists, emphasizing strict standards for future shipments. This meeting highlighted Magaselect's crucial role in crisis management and establishing clear, long-term supplier protocols.